Privacy policy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
The use of our website is usually possible without providing personal data.
Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible.
This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
1. Controller
The controller for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
[Sprouting GmbH, Neustr. 1, 40789, Monheim am Rhein, Authorized Representatives and Managing Directors: Jakob Kempski & Marcin Kempski, +49 (0) 221-98653449]
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or for individual measures, you can address your objection to the controller.
You can save and print this privacy policy at any time.
2. General purposes of processing
We use personal data (in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR) for the purpose of operating the website, processing contracts and processing your enquiries.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
Together, these are the main purposes for processing your data:
– Provision of the online offer, its functions and contents.
– Responding to contact requests and communicating with users.
– Security measures.
– Reach measurement/marketing
3. What data we use and why
3.1 Hosting & Email Sending
The hosting services we use are used to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, e-mail delivery security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website acc.
Kind. 6 para.
1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website.
We automatically collect information about your usage patterns and interactions with us, and register information about your computer or mobile device.
We collect, store and use data about every access to our website (so-called server log files).
Access data includes:
- Name and URL of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Successful retrieval message (HTTP response code)
- Browser type and browser version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user’s system through our website
- User’s Internet Service Provider
- IP address and the requesting provider
We use this log data without any assignment to you or other profiling for statistical evaluations for the purpose of operating, security and optimising our website, but also for anonymously recording the number of visitors to our website (traffic) as well as the scope and type of use of our website and services, as well as for billing purposes, in order to measure the number of clicks received from cooperation partners.
This information allows us to provide personalized and location-based content and analyze traffic, find and fix errors, and improve our services.
This is also our legitimate interest in accordance with Art. 6 para.
1 sentence 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of illegal use on the basis of concrete indications.
We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or if it is necessary for the provision of services or the billing of a service, e.g. if you use one of our services.
After cancelling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes.
We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website.
In addition, we store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).
3.3 Cookies
We use so-called session cookies to optimize our website.
A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive.
This file as such contains a so-called session ID, which can be used to assign various requests from your browser to the common session.
This allows your computer to be recognized when you return to our website.
These cookies are deleted after you close your browser.
They are used, for example, to allow you to use the shopping cart function across several pages.
We also use persistent cookies (also small text files that are stored on your device) to a limited extent, which remain on your device and enable us to recognize your browser the next time you visit.
These cookies are stored on your hard drive and delete themselves after the allotted time.
Their lifespan is 1 month to 10 years.
This allows us to present our offer to you in a more user-friendly, effective and secure way and, for example, to show you information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies in accordance with Art. 6 para.
1 sentence 1 f) GDPR is to make our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Log-in information
- Language
- entered search terms
- Information about the number of visits to our website and the use of individual functions of our website.
When the cookie is activated, an identification number will be assigned to it and your personal data will not be assigned to this identification number.
Your name, IP address or similar data that would allow the cookie to be associated with you is not inserted into the cookie.
On the basis of cookie technology, we only receive pseudonymised information, for example about which pages of our shop have been visited, which products have been viewed, etc.
You can set your browser in such a way that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies in certain cases or in general, or that cookies are prevented completely.
This may limit the functionality of the website.
If you do not accept cookies, the functionality of our website may be limited.
3.4 Data for the fulfilment of our contractual obligations
We process personal data that we need to fulfil our contractual obligations, such as name, address, e-mail address, products ordered, billing and payment data.
The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the expiry of the warranty periods and statutory retention periods.
Data linked to a user account (see below) will be retained in any case for the duration of the management of this account.
The legal basis for the processing of this data is Art. 6 para.
1 sentence 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.
3.5 User Account
You can create a user account on our website.
If you wish to do so, we need the personal data requested during login.
When logging in later, only your email or username and the password you have chosen are required.
For the new registration, we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (username and password).
To ensure your proper registration and to prevent unauthorized registrations by third parties, you will receive an activation link by email after your registration to activate your account.
Only after registration has been completed do we permanently store the data you have transmitted in our system.
You can have a user account deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates.
A notification in text form to the contact details mentioned in section 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
We will then delete your stored personal data, unless we are required to store it for the purpose of processing orders or due to statutory retention obligations.
The legal basis for the processing of this data is your consent in accordance with Art. 6 para.
1 sentence 1 a) GDPR.
3.6 Newsletter
To register for the newsletter, the data requested during the registration process is required.
The registration for the newsletter will be logged.
After registering, you will receive a message to the email address you provided, asking you to confirm your registration (“double opt-in”).
This is necessary so that third parties cannot register with your email address.
You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.
We store the registration data as long as they are needed to send the newsletter.
We store the logging of the registration and the shipping address as long as there was an interest in proving the originally given consent, usually these are the limitation periods for civil law claims, i.e. a maximum of three years.
The legal basis for sending the newsletter is your consent acc.
Art. 6 para.
1 sentence 1 a) in conjunction with Art. 7 GDPR in conjunction with § 7 para.
2 No. 3 UWG.
The legal basis for the logging of the registration is our legitimate interest in proving that the shipment was made with your consent.
You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic rates.
A notification in text form to the contact details mentioned in section 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
Of course, you will also find an unsubscribe link in every newsletter.
Newsletter Measuring Success
The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from our Mautic instance on our hosting server when the newsletter is opened.
As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval, are first collected.
Our newsletter is sent by the Mautic service.
Mautic is an open source solution that is operated by our hoster next to our website.
This information is used to technically improve the services on the basis of the technical data or the target groups and their reading behaviour on the basis of their access locations (which can be determined with the help of the IP address) or the access times.
The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked.
For technical reasons, this information can be assigned to the individual newsletter recipients.
However, it is not our intention to observe individual users.
The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
Unfortunately, it is not possible to revoke the performance measurement separately, in which case the entire newsletter subscription must be cancelled.
3.7 Product recommendations
We will send you regular product recommendations by e-mail, regardless of the newsletter.
In this way, we will provide you with information about products from our range that you may be interested in based on your recent purchases of goods or services from us.
In doing so, we strictly follow the legal requirements.
You can object to this at any time without incurring any costs other than the transmission costs according to the basic rates.
A notification in text form to the contact details mentioned in section 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.
Of course, you will also find an unsubscribe link in every e-mail.
The legal basis for this is the legal permission according to Art. 6 para.
1 sentence 1 f) GDPR in conjunction with § 7 para.
3 UWG.
3.8 E-mail contact
If you contact us (e.g. via contact form or e-mail), we process your information to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out for the purpose of carrying out pre-contractual measures that are carried out at your request, or, if you are already our customer, for the performance of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR).
A legitimate interest is, for example, to reply to your e-mail.
4 Tracking, Analytics, Pixel (Google, Facebook)
4.1 Google Tag Manager
Google Tag Manager is a solution that allows us to manage so-called website tags via an interface (and thus, for example, integrate Google Analytics and other Google marketing services into our online offer).
The tag manager itself (which implements the tags) does not process any personal data of the users.
With regard to the processing of users’ personal data, reference is made to the following information on Google services.
Usage Policy: https://www.google.com/intl/de/tagmanager/use-policy.html.
4.2 Google Analytics
We use Google Analytics, a web analysis service provided by Google Inc.
(“Google”).
Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website.
The information generated by the cookie about the use of this website by site visitors is usually transmitted to a Google server in the USA and stored there.
This is also our legitimate interest in accordance with Art. 6 para.
1 sentence 1 f) GDPR.
Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself.
In doing so, Google is committed to complying with the standards and regulations of European data protection law.
You can find more information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp).
However, this means that your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you will have to click this link again): Google Analytics deaktivieren
4.3 Google AdWords Remarketing
We use Google Adwords to advertise this website in Google search results as well as on third-party websites.
Insofar as you have given us your consent to this in accordance with Art. 6 para.
1 sentence 1 lit.
a GDPR, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited.
After the purpose has ceased to exist and we have ceased to use Google AdWords Remarketing, the data collected in this context will be deleted.
Any further data processing will only take place if you have agreed with Google that your web and app browsing history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads you see on the web.
In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For this purpose, your personal data is temporarily linked by Google to Google Analytics data in order to form target groups.
Google AdWords Remarketing is a service of Google LLC (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield.
A current certificate can https://www.privacyshield.gov/list be viewed here.
On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
We also receive an individual “conversion cookie”.
The information obtained with the help of the cookie is used by Google to compile conversion statistics for us.
However, we only learn the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag.
However, we do not receive any information that can be used to personally identify users.
You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link .
In addition, you can find out about the setting of cookies from the Digital Advertising Alliance and make settings for this.
4.4 Google Double click
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Google is certified under the Privacy Shield Agreement and thus offers a guarantee that it complies with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). We use the online marketing method Google “Doubleclick” to place ads in the Google advertising network (e.g., in search results, in videos, on websites, etc.).
Double Click is characterized by the fact that ads are displayed in real time based on presumed interests of the users.
This allows us to display ads for and within our online offering in a more targeted manner in order to only present ads to users that potentially match their interests.
If, for example, a user is shown ads for products that he or she has been interested in on other online offers, this is referred to as “remarketing”.
For these purposes, when our website and other websites on which the Google advertising network is active, a code from Google is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as “web beacons”) are integrated into the website.
With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can be used instead of cookies).
This file notes which websites the user has visited, what content the user is interested in and which offers the user has clicked on, as well as technical information on the browser and operating system, referring websites, time of visit and other information on the use of the online offer.
The IP address of the user is also recorded, whereby this is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases is it transmitted in its entirety to a Google server in the USA and shortened there.
The above information may also be combined by Google with such information from other sources.
If the user subsequently visits other websites, they may be shown ads tailored to them based on their user profile according to their presumed interests.
The data of the users is processed pseudonymously within the framework of the Google advertising network.
This means that Google does not store and process the name or e-mail address of the users, for example, but processes the relevant data in a cookie-related manner within pseudonymous user profiles.
This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who that cookie holder is.
This does not apply if a user has expressly allowed Google to process the data without this pseudonymization.
The information collected about users by Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States.
Further information on Google’s use of data, settings and objection options can be found in Google’s privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
4.5 Facebook Pixel, Custom Audience
Within our online offer, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law.https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Mit Hilfe des Facebook-Pixels ist es Facebook zum einen möglich, die Besucher unseres Onlineangebotes als Zielgruppe für die Darstellung von Anzeigen (sog. “Facebook-Ads”) zu bestimmen.
Dementsprechend setzen wir das Facebook-Pixel ein, um die durch uns geschalteten Facebook-Ads nur solchen Facebook-Nutzern anzuzeigen, die auch ein Interesse an unserem Onlineangebot gezeigt haben oder die bestimmte Merkmale (z.B. Interessen an bestimmten Themen oder Produkten, die anhand der besuchten Webseiten bestimmt werden) aufweisen, die wir an Facebook übermitteln (sog. „Custom Audiences“).
Mit Hilfe des Facebook-Pixels möchten wir auch sicherstellen, dass unsere Facebook-Ads dem potentiellen Interesse der Nutzer entsprechen und nicht belästigend wirken.
Mit Hilfe des Facebook-Pixels können wir ferner die Wirksamkeit der Facebook-Werbeanzeigen für statistische und Marktforschungszwecke nachvollziehen, in dem wir sehen ob Nutzer nachdem Klick auf eine Facebook-Werbeanzeige auf unsere Website weitergeleitet wurden (sog. „Conversion“).
Die Verarbeitung der Daten durch Facebook erfolgt im Rahmen von Facebooks Datenverwendungsrichtlinie.
Dementsprechend generelle Hinweise zur Darstellung von Facebook-Ads, in der Datenverwendungsrichtlinie von Facebook: https://www.facebook.com/policy.php.
Spezielle Informationen und Details zum Facebook-Pixel und seiner Funktionsweise erhalten Sie im Hilfebereich von Facebook: https://www.facebook.com/business/help/651294705016616.
Sie können der Erfassung durch den Facebook-Pixel und Verwendung Ihrer Daten zur Darstellung von Facebook-Ads widersprechen.
Um einzustellen, welche Arten von Werbeanzeigen Ihnen innerhalb von Facebook angezeigt werden, können Sie die von Facebook eingerichtete Seite aufrufen und dort die Hinweise zu den Einstellungen nutzungsbasierter Werbung befolgen: https://www.facebook.com/settings?tab=ads.
Die Einstellungen erfolgen plattformunabhängig, d.h. sie werden für alle Geräte, wie Desktopcomputer oder mobile Geräte übernommen.
Sie können dem Einsatz von Cookies, die der Reichweitenmessung und Werbezwecken dienen, ferner über die Deaktivierungsseite der Netzwerkwerbeinitiative (http://optout.networkadvertising.org/) und zusätzlich die US-amerikanische Webseite (http://www.aboutads.info/choices) oder die europäische Webseite (http://www.youronlinechoices.com/uk/your-ad-choices/) widersprechen.
4.6 Other Alphabet Inc.
(Google)
Services
Youtube
We embed the videos of the “YouTube” platform of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google Fonts
We integrate the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google ReCaptcha
We integrate the function for recognizing bots, e.g. when entering online forms (“ReCaptcha”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
5 Storage period
Unless specifically stated, we will only store personal data for as long as is necessary to fulfil the purposes pursued.
In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law.
In these cases, the data will only continue to be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the expiry of the statutory retention period.
6 Your rights as a data subject
Under applicable laws, you have various rights regarding your personal data.
If you would like to assert these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in section 1.
Below you will find an overview of your rights.
6.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed.
If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data.
Furthermore, there is a right to the following information:
- the purposes of processing;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations;
- if possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, all available information about the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with 22para.
1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.
6.2 Right to rectification
You have the right to request that we correct and, if necessary, complete personal data concerning you.
In detail:
You have the right to obtain from us the rectification of inaccurate personal data concerning you without undue delay.
Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
6.3 Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
Pursuant to Art. 17 para.
1 GDPR, we have the right to demand that personal data concerning you be erased without undue delay, and we are obliged to delete personal data without undue delay if one of the following reasons applies:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You revoke your consent to which the processing is based in accordance with Art. 6para.
1 1 a) GDPR or Art. 9 para.
2 a) GDPR, and there is no other legal basis for the processing. - Pursuant to Art. 21para.
1 GDPR object to the processing and there are no overriding legitimate grounds for the processing, or you submit an objection to the processing pursuant to Art. 21 para.
2 GDPR. - The personal data has been processed unlawfully.
- The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which we are subject.
- The personal data was processed in relation to the information society services offered in accordance with Art. 8para.
1 GDPR.
If we have made the personal data public and we are obliged to comply with Art. 17 para.
1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or to make copies or replications of such personal data.
6.4 Right to restriction of processing
In a number of cases, you have the right to ask us to restrict the processing of your personal data.
In detail:
You have the right to request that we restrict processing if one of the following conditions applies:
- the accuracy of the personal data is disputed by you, for a period of time that allows us to verify the accuracy of the personal data,
- the processing is unlawful and you have objected to the erasure of the personal data and have instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of the processing, but you need the data to establish, exercise or defend legal claims, or
- You object to the processing pursuant to Art. 21para.
1 GDPR as long as it is not yet clear whether the legitimate reasons of our company outweigh yours.
6.5 Right to data portability
You have the right to receive, transmit, or have us transmit personal data concerning you in a machine-readable form.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit such data to another controller without hindrance from us, provided that:
- the processing is based on consent pursuant to Art. 6para.
1 1 a) GDPR or Art. 9 para.
2 a) GDPR or on a contract pursuant to Art. 6 para.
1 sentence 1 b) GDPR and - the processing is carried out by automated means.
When exercising your right to data portability in accordance with paragraph 1, you have the right to request that the personal data be transmitted directly by us to another controller, to the extent technically feasible.
6.6 Right to object
You have the right to object to lawful processing of your personal data by us if this is based on your particular situation and our interests in processing do not override it.
In detail:
You have the right, for reasons relating to your particular situation, to object at any time to the processing of personal data concerning you which is prohibited on the basis of Art. 6 para.
1 p. 1
e) or
f) GDPR; this also applies to profiling based on these provisions.
We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.
If personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct advertising.
You have the right, for reasons relating to your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para.
1 GDPR, unless the processing is necessary for the performance of a task in the public interest.
6.7 Automated decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.
6.8 Right to revoke consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
6.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you believe that the processing of personal data concerning you is unlawful.
7 Data Security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted by us in encrypted form.
This applies to your orders and also to the customer login.
We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Disruptions, interruptions or failures cannot be ruled out.
The servers we use are carefully backed up on a regular basis.
8 Disclosure of data to third parties, no data transfer to non-EU countries
As a matter of principle, we only use your personal data within our company.
If and to the extent that we involve third parties in the context of the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
For the performance of the contract pursuant to Art. 6 para.
1 sentence 1 lit.
b GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, payment service providers commissioned by us, or to the selected payment service provider for the purpose of processing payments.
In some cases, the selected payment service providers also collect this data themselves, if you create an account with them.
In this case, you must log in to the payment service provider with your access data during the ordering process.
In this respect, the privacy policy of the respective payment service provider applies.
We use payment service providers and shipping service providers that are based in a country outside the European Union.
The transfer of personal data to these companies is only carried out within the scope of the necessity for the performance of the contract.
We use third-party payment service providers through whose platforms users and we can make payment transactions: -PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full), -Klarna (https://www.klarna.com/de/datenschutz/) -Visa (https://www.visa.de/datenschutz) -Mastercard (https://www.mastercard.de/de-de/datenschutz.html) -American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
In the context of the performance of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b. GDPR.
In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art.
Art. 6 para. 1 lit. b. GDPR to provide our users with an effective and secure payment option.
Data transfer to shipping service providers If you have given us your express consent to this during or after your order, we will give you your consent to this in accordance with Art. 6 para.
1 sentence 1 lit.
a GDPR will forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you for the purpose of announcing or coordinating delivery before delivery.
Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below.
After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
Plate-Service GmbH Lohe 56 22941Bargteheide info [at]plate-service[.] de +49 (0) 4532 2829806
In the event that we outsource certain parts of the data processing (“order processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to entities or persons outside the EU outside the case referred to in section 4 of this declaration does not take place and is not planned.
Data transfer to administration, financial accounting, office organization, merchandise management system, contact management (CRM tool)
In doing so, we process the same data that we process in the context of the provision of our contractual services.
The processing bases are Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR.
For example, customers, interested parties, business partners and website visitors are affected by the processing.
The purpose and our interest in the processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services.
The deletion of data with regard to contractual services and contractual communication will be in accordance with the information provided in the case of these processing activities.
In doing so, we disclose or transmit data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.
Furthermore, on the basis of our business interests, we store information on suppliers, event organisers and other business partners, e.g. for the purpose of contacting us later.
As a matter of principle, we store this data, which is mainly company-related, permanently.
Business analyses and market research
In order to be able to operate our business economically, to identify market trends, wishes of contractual partners and users, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. GDPR, whereby the data subjects include contractual partners, interested parties, customers, visitors and users of our online offer.
These macro-business analyses and general trend determinations are prepared anonymously if possible.
The analyses are carried out for the purpose of business evaluations, marketing and market research.
In doing so, we may take into account the profiles of the registered users with information, e.g. on the services they have used.
The analyses serve us to increase user-friendliness, optimize our offer and business efficiency.
9.
Integration des Trusted Shops Trustbadge
To display our Trusted Shops seal of approval and to offer the Trusted Shops membership for buyers after placing an order, the Trusted Shops Trustbadge is integrated on this website.
This serves the overriding legitimate interests (in the context of a balancing of interests) in the optimal marketing of the offer in accordance with Art. 6 para.
1 sentence 1 lit. f GDPR. The Trustbadge logo on the site and the services advertised and associated with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the trust seal is called, the web server of Trusted Shops GmbH automatically saves a so-called server log file.
That would be, for example: contains your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access.
This access data is no longer evaluated and is automatically overwritten no later than seven days after the end of your page visit.
Further personal data will only be transmitted to Trusted Shops if you have expressly consented to this, decide to use Trusted Shops products after completing an order or have already registered for their use.
In this case, the contractual agreement between you and Trusted Shops applies, which we cannot and must not influence.
10 Amazon Affiliate Program
As a participant in the Amazon Associates Program, the controller has integrated Amazon components on this website.
The Amazon components were designed by Amazon with the aim of attracting customers via advertisements to various websites of the Amazon Group, in particular on Amazon.co.uk, Local.Amazon.co.uk, Amazon.de, BuyVIP.com, Amazon.fr, Amazon.it and Amazon.es.
BuyVIP.com mediate against payment of a commission.
The controller may generate advertising revenue through the use of the Amazon components.
The operating company of these Amazon components is Amazon EU S.à.r.l, 5 Rue Plaetis, L-2338 Luxembourg, Luxembourg.
Amazon places a cookie on the data subject’s information technology system.
What cookies are has already been explained above.
Each individual visit to one of the individual pages of this website, which is operated by the controller and on which an Amazon component has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Amazon component to transmit data to Amazon for the purpose of online advertising and the settlement of commissions.
As part of this technical process, Amazon becomes aware of personal data that Amazon uses to trace the origin of orders received by Amazon and subsequently to enable commission settlement.
Amazon can trace, among other things, that the data subject has clicked on an affiliate link on our website.
The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and permanently object to the setting of cookies.
Such a setting of the Internet browser used would also prevent Amazon from placing a cookie on the data subject’s information technology system.
In addition, cookies already set by Amazon can be deleted at any time via an Internet browser or other software programs.
For more information and Amazon’s applicable privacy policy, please visit https://www.amazon.de/gp/help/customer/display.html?nodeId=3312401.
11 Social Media Plug-ins
Use of social plugins from Facebook, Google, Instagram and Pinterest with the use of the Shariff solution.
Social buttons from social networks are used on our website.
This serves to safeguard our legitimate interests, which outweigh the legitimate interests in the optimal marketing of our offer in accordance with Art. 6 para.
1 sentence 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only using an HTML link.
This integration ensures that when a page of our website containing such buttons is accessed, no connection is established with the servers of the provider of the respective social network.
If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, where you can (if necessary after entering your login data) press the Like or Share button, for example.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their websites as well as a contact option and your rights in this regard and setting options to protect your privacy can be found in the data protection notices of the providers.
http://www.facebook.com/policy.php http://www.google.com/intl/de/+/policy/+1button.html https://help.instagram.com/155833707900388 https://about.pinterest.com/de/privacy-policy
12. Cloudflare’s Content Delivery Network
We use a so-called “Content Delivery Network” (CDN), offered by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active).
A CDN is a service with the help of which content of our online offering, in particular large media files, such as graphics or scripts, is delivered more quickly with the help of regionally distributed servers connected via the Internet.
The processing of the users’ data is carried out solely for the aforementioned ticks and the maintenance of the security and functionality of the CDN.
The use is based on our legitimate interests, i.e. interest in a secure and efficient provision, analysis and optimisation of our online offer in accordance with the German Securities and Exchange Commission.
Art. 6 para. 1 lit. f. GDPR.
For more information, please see Cloudflare’s privacy policy: https://www.cloudflare.com/security-policy.
Appeal proceedings
Alternative dispute resolution pursuant to Art. 14 para.
1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (ODR), which you can find under http://ec.europa.eu/consumers/odr/ .
We are not obliged and are not willing to participate in dispute resolution proceedings before a consumer arbitration board.